4777be Privacy Policy
Your personal information is fully secure with us. Learn transparently how we collect, use, and store your data.
1. Introduction and Scope
4777be ("we", "our", or "platform") provides a safe and reliable online gaming experience for players in Bangladesh. This privacy policy explains how we collect, use, and protect your personal information when you use 4777be's website, applications, or services.
This policy applies to all services and digital platforms of 4777be. Please read this privacy policy carefully before using our services. If you continue to use our services, it will be assumed that you have agreed to all the terms of this policy.
The platform's services are available only to those aged 21 or above. We do not collect information from minors and their registration is not approved.
2. What Information We Collect
4777be collects the following types of information to ensure the best service for you:
a) Information You Provide Directly
Information you provide when registering or logging in:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Payment information — bKash, Nagad, Rocket, Upay or bank account details
- National ID (NID) or passport information for identity verification
b) Automatically Collected Information
Information collected automatically when you use our platform:
- IP address and device identification information
- Browser type, operating system, and device model
- Login time, session duration, and activity logs
- Information from cookies and similar tracking technologies
- Gaming history and transaction records
c) Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may sometimes receive information from trusted third parties, such as payment processors or KYC verification services.
3. Purpose of Using Information
4777be uses your information only for the following legitimate purposes:
- Account Management: Completing your registration process, verifying identity, and ensuring account security.
- Financial Transactions: Processing deposits and withdrawals, preventing fraud, and ensuring financial security.
- Service Delivery: Customizing the gaming experience according to your preferences and managing bonuses and promotions.
- Customer Support: Quickly resolving your complaints, questions, or issues.
- Legal Compliance: Adhering to applicable laws, regulations, and regulatory requirements.
- Responsible Gaming: Identifying players at risk of excessive gaming and providing the necessary support.
- Platform Improvement: Analyzing user experience to improve the platform's performance and security.
- Communication: Sending important account-related notifications, security alerts, and relevant updates.
4. Information Sharing and Disclosure
4777be never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Provider Partners
With trusted partners who provide services on our behalf, such as payment processors (bKash, Nagad, Rocket, Upay), KYC verification services, and IT infrastructure providers. These partners are required to follow strict confidentiality agreements.
Legal Obligations
If disclosure of information is required by law, court order, or government directive, we may be obligated to share information in compliance with the applicable legal process.
Fraud Prevention
Information may be shared with relevant authorities to prevent suspected fraud, money laundering, or other illegal activities.
With Your Consent
If you explicitly give permission to share information for a specific purpose, information will be shared only within those limits.
5. Cookies and Tracking Technologies
4777be uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help the website recognize you.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, security verification, and saving form data. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences, language settings, and account-related information, making your experience more convenient.
Analytics Cookies
These cookies collect information to analyze platform performance and user behavior. This information is processed in completely anonymous form and is used to improve the service.
You can control or delete most cookies through your browser settings. However, deleting essential cookies may disrupt some important functionality of the platform.
6. Data Security Measures
4777be uses industry-standard security technologies and practices to ensure the safety of your information. Our security measures include:
- SSL Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption, which safeguards your information from unauthorized access.
- Secure Servers: Our servers are located in internationally recognized security centers and are under 24-hour monitoring.
- Access Control: Only authorized staff can view your information to a limited extent based on specific need.
- Security Audits: Any potential risks are identified and addressed through regular security testing and vulnerability assessments.
- Database Protection: Stored passwords and sensitive financial information are kept in encrypted form in the database.
- Phishing Prevention: 4777be will never ask for your full password or PIN number via email or chat.
7. Data Retention Period
4777be retains your information only for as long as necessary or legally required. The retention period depends on the type of information:
Account Information
Retained while your account is active and for the period required to meet applicable legal obligations after the account is closed.
Financial Transaction Records
All financial transaction records are retained for the legally required period in compliance with financial regulations and Anti-Money Laundering (AML) laws.
Gaming Activity Logs
Gaming activity logs are retained for a defined period for dispute resolution, fraud investigation, and responsible gaming monitoring.
Communication Records
Records of your chat or email communications with customer support are retained for a limited period for service quality improvement and dispute resolution.
8. Your Rights
4777be believes you should have full control over your own information. You may exercise the following rights:
Right to Know
You have the right to request what information we have stored about you.
Right to Correction
You have the right to request correction of any inaccurate information in your records.
Right to Deletion
In certain circumstances, you have the right to request deletion of your information, provided there is no legal obligation to retain it.
Right to Restrict Processing
In certain cases, you have the right to request that the processing of your information be restricted.
Right to Data Portability
You have the right to request your information in a structured, machine-readable format.
Right to Object
You have the right to object to the use of your information for marketing purposes.
To exercise these rights, contact us at the address mentioned in the contact section below. We will try to respond to your request within a reasonable time.
9. Protection of Minors
4777be's services are for those aged 21 or above only. We do not knowingly collect any personal information from minors.
Age verification measures are included in the registration process. If it comes to our attention that we hold information about a minor, we will take immediate steps to delete that information and close the associated account.
We ask parents and legal guardians to stay aware of your child's online activity. If you believe a minor is using our services, please contact us immediately.
10. Changes to the Policy
4777be reserves the right to update this privacy policy from time to time. The policy may be revised due to changes in the scope of services, new legal requirements, or technological changes.
In the event of any significant changes, we will send a notification to your registered email address and/or display a notice on the platform. If you continue to use the services after the changes, it will be assumed that you have agreed to the new policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent change. We recommend that you review this policy regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us in the following ways:
Email:
Live Chat:
24/7 live chat support available in Bengali
We generally try to respond to your request as quickly as possible. Complex requests related to information may require additional verification.
Also read other important policies of 4777be: